Terms and Conditions
Last Updated: 28/09/2025.
These Terms and Conditions (“Terms”) govern the use of the Indest Projects software-as-a-service platform (“Indest Projects”, “Service”) provided by:
Pixelwave-Consulting GmbH
Beekefeld 8
31559, Haste
Germany
Email: support@indest-projects.com
By creating an account or purchasing a paid subscription, users agree to these Terms.
1. Scope
These Terms apply to all users of Indest Projects.
Indest Projects may be used by natural persons who have full legal capacity as well as by businesses, self-employed professionals and other organizations.
Where a user acts on behalf of a company or organization, the user confirms that they are authorized to accept these Terms on behalf of that organization.
2. Description of the Service
Indest Projects is a web-based project management platform that provides tools for planning, organizing and executing projects.
Depending on the selected plan, the Service may include functionality such as:
project management
project structure planning
project dependencies
Kanban boards
team management
resource management
requirements and goal management
risk management
file management
work packages
tasks and to-dos
The exact scope of functionality depends on the user's current subscription plan.
We may further develop, modify or improve individual functions of the Service provided that this does not unreasonably impair the core functionality of an active paid subscription.
3. User Accounts
A user account is required to use Indest Projects.
Users must provide accurate and complete information when creating an account.
The email address associated with the account must be verified before the account can be used.
Users are responsible for:
keeping their login credentials confidential
preventing unauthorized access to their account
ensuring that information associated with their account remains accurate
notifying us if they become aware of unauthorized access
Accounts may not be transferred, sold or made available to unauthorized third parties.
4. Free Plan
Indest Projects offers a free plan.
The Free Plan currently includes:
one project
project management
team management
project structure planning
project dependency planning
Kanban board functionality
Certain functionality, limits or features may differ from the paid plan.
We reserve the right to further develop or modify the scope of the Free Plan for future use.
5. Indest Pro
Indest Pro provides additional functionality.
The Pro Plan currently includes the functionality of the Free Plan as well as:
unlimited projects
resource management
file management
risk management
requirements and goal management
Additional functionality may be introduced over time.
6. Pricing
Indest Pro is currently available for:
Monthly subscription: €9.00 per month, excluding VAT.
Annual subscription: the applicable monthly price with a 10% discount when billed annually, excluding VAT.
Applicable VAT and other legally required taxes are added during checkout where required.
The final price, including applicable taxes, is displayed before the subscription is purchased.
If prices change, the new price will not apply retroactively to periods already paid for.
We will provide appropriate notice of price changes affecting future subscription periods.
7. Free Trial
New eligible users may receive a 7-day free trial of Indest Pro.
Unless the subscription is cancelled before the end of the trial period, the selected paid subscription will begin automatically and the applicable subscription fee will be charged through Stripe.
The applicable trial conditions are displayed when the subscription is started.
We may restrict free trials to one trial per user, organization or payment method where necessary to prevent misuse.
8. Payments
Payments are processed through Stripe.
Indest does not directly store complete payment card information.
Users may be redirected to Stripe-hosted interfaces for checkout, payment management, invoices and subscription management.
Users are responsible for providing valid payment information.
If a payment cannot be processed, we may restrict access to paid functionality until the outstanding payment has been resolved.
9. Subscription Term and Automatic Renewal
Paid subscriptions are concluded for the billing period selected by the user.
Monthly subscriptions renew automatically for another month.
Annual subscriptions renew automatically for another year.
Automatic renewal continues until the subscription is cancelled.
By purchasing a recurring subscription, the user authorizes Stripe and Indest to charge the applicable subscription fees for subsequent billing periods until cancellation.
10. Cancellation
Users may cancel an active subscription at any time through the Stripe subscription management interface made available through Indest Projects.
Cancellation takes effect at the end of the current paid billing period.
Until that date, the user retains access to the paid features of Indest Pro.
No further subscription period will be charged after the cancellation becomes effective.
This does not affect any mandatory statutory rights that may apply.
11. Downgrade to the Free Plan
After a paid subscription expires, the account will automatically be downgraded to the Free Plan.
The limitations of the Free Plan will then apply.
If the user has more projects than permitted under the Free Plan, access may be restricted to one project.
Additional projects and their associated data may remain stored but may no longer be accessible while the account is on the Free Plan.
Reactivating an eligible paid subscription may restore access to those projects, provided the data has not otherwise been deleted.
12. Customer Content and Ownership
Users retain ownership of the content they create, upload or otherwise provide through Indest Projects.
This may include:
project information
files
documents
comments
tasks
work packages
team information
resource information
other uploaded or entered content
By uploading or entering content into Indest Projects, users grant Indest the limited rights necessary to technically store, process, transmit, display and otherwise handle the content solely for the purpose of providing the Service.
Indest does not acquire ownership of customer content.
13. Responsibility for Customer Content
Users are responsible for the content they upload, create or process through Indest Projects.
Users must ensure that they have the necessary rights and legal basis to process such information.
This applies in particular to personal data relating to:
employees
contractors
customers
project participants
other third parties
Where Indest processes personal data on behalf of a customer, such processing may additionally be governed by a Data Processing Agreement pursuant to Art. 28 GDPR.
14. Acceptable Use
Users may not use Indest Projects to:
violate applicable laws or regulations
infringe intellectual property or privacy rights
upload malware or malicious code
attempt to gain unauthorized access to systems or accounts
attack, overload or interfere with our infrastructure
bypass technical restrictions or security mechanisms
scrape or automatically extract data without authorization
resell access without our permission
use accounts or credentials belonging to another person without authorization
perform reverse engineering except where expressly permitted by mandatory law
use Indest Projects for fraudulent or abusive purposes
15. Suspension and Termination of Accounts
We may temporarily suspend or restrict an account where reasonably necessary, particularly if:
these Terms are materially violated
the Service is used unlawfully
our infrastructure or other users are endangered
unauthorized access is suspected
payments are overdue
the account is used fraudulently or abusively
Where reasonably possible, we will inform the user before or promptly after such action.
In serious cases, we may terminate access to the Service.
Mandatory legal rights remain unaffected.
16. Availability of the Service
We aim to provide Indest Projects with a high level of reliability and availability.
However, unless expressly agreed otherwise in a separate Service Level Agreement, we do not guarantee a specific availability percentage.
The Service may temporarily be unavailable due to:
maintenance
updates
technical faults
security incidents
infrastructure failures
disruptions affecting third-party providers
circumstances outside our reasonable control
Planned maintenance will, where reasonably possible, be carried out in a manner intended to minimize disruption.
17. Updates and Changes to the Service
Indest Projects is continuously developed.
We may introduce new features, modify existing functionality or discontinue individual features where reasonably necessary.
For paid subscriptions, we will not materially remove the essential functionality of the purchased Service without reasonable justification.
Significant changes that materially affect the contractual relationship will be communicated where required.
18. Account Deletion
Users may delete their account through the account settings.
Deleting an account may permanently remove account-related information and customer content from our active systems.
Certain information may temporarily remain in technical backups until those backups are overwritten or deleted in accordance with our regular backup procedures.
Information may also be retained where required by law.
19. Data After Subscription Cancellation
Cancelling an Indest Pro subscription does not automatically delete the user's account or customer content.
Instead, the account is downgraded to the Free Plan after the paid period expires.
Data associated with projects that exceed Free Plan limitations may remain stored but inaccessible.
Users may permanently delete their account separately through the account settings.
20. Liability
Indest is liable without limitation for damages caused intentionally or through gross negligence.
We are also liable without limitation where required by law, particularly in cases involving injury to life, body or health.
In cases of slight negligence, we are liable only for breaches of material contractual obligations whose fulfillment is essential for the proper performance of the agreement and on which the user may normally rely.
In such cases, liability is limited to the foreseeable damage typical for this type of agreement.
To the extent permitted by law, liability for indirect or consequential damage, lost profits or loss of business opportunities is excluded where such damage was not foreseeable.
Mandatory statutory liability remains unaffected.
This kind of wording is safer than simply saying “Indest accepts no liability,” because German AGB law can invalidate provisions that unreasonably disadvantage the contractual partner.
21. Loss of Data
We implement reasonable technical measures intended to protect customer data.
However, no technical system can guarantee absolute protection against every failure, interruption or loss.
Our liability for data loss is subject to the limitations set out in Section 20.
Users should take appropriate precautions with particularly important information where reasonable.
22. Third-Party Services
Certain functionality of Indest Projects depends on third-party service providers.
These currently include, among others:
IONOS
Stripe
Brevo
Framer
We are not responsible for independent services provided by third parties outside the functionality controlled by Indest.
23. Intellectual Property
Indest Projects, including its software, design, branding, documentation and underlying technology, is owned by or licensed to Indest Group GmbH.
Users receive a limited, non-exclusive, non-transferable right to use Indest Projects for the duration of their account and applicable subscription.
No ownership rights in the Indest software are transferred to users.
24. Privacy and Data Protection
The processing of personal data is described in our Privacy Policy.
Where Indest processes personal data on behalf of a customer as a processor, a separate Data Processing Agreement (DPA) may apply.
25. Changes to These Terms
We may update these Terms where necessary due to:
changes to the Service
legal or regulatory requirements
security requirements
technical developments
changes to our business model
Material changes affecting an existing paid contractual relationship will be communicated within a reasonable period before they become effective where required.
26. Governing Law
These Terms are governed by the laws of the Federal Republic of Germany.
Mandatory provisions of the law applicable to a user that cannot legally be excluded remain unaffected.
27. Jurisdiction
Where the user is a merchant, legal entity under public law or special fund under public law, the exclusive place of jurisdiction shall be the registered office of Indest Group GmbH.
Otherwise, the applicable statutory rules on jurisdiction apply.
28. Severability
If any provision of these Terms is or becomes invalid or unenforceable, the remaining provisions remain unaffected to the extent permitted by law.
The invalid provision shall be replaced by the applicable statutory provision.
29. Contact
Questions regarding these Terms may be directed to:
Pixelwave-Consulting GmbH
Beekefeld 8
31559, Haste
Germany
Email: support@indest-projects.com
